8 Job Opportunities at Equity Bank Tanzania

Job Title: Senior Officer – Business Analyst

Department/ Division: Information Technology

Number of Vacancies: 1

·       Identify inefficiencies in current business processes and recommend technology-based improvements.

·       Collaborate with developers and IT teams to ensure systems meet business needs.

·       Act as a liaison between business users and IT teams to ensure smooth implementation.

·       Use data to support decision-making and evaluate system performance.

·       Assist end-users in adapting to new systems and tools. Cultivate and disseminate knowledge of quality assurance best practices.

·       Business Process Modeling – BPMN, UML, flowcharts

·       Requirement Documentation – User stories, use cases, BRD (Business Requirements Document)

·       Technical Knowledge – Understanding of databases, APIs, and system architecture

·       Communication & Problem-Solving – Ability to translate business needs into IT solutions

Skills

·       System Analysis, Decision Making, Relationship Development

·       Good numerical skills and an understanding of statistics

Qualifications

·       First degree in Business or ICT related Discipline; Knowledge of business modelling conventions

Experience

·       Minimum of 2 – 5 years experience

Department/ Division: Information Technology

Number of Vacancies: 1

·       Analyzing complex data sets to identify trends, patterns, and insights that can help guide business decisions and strategy

·       Utilizing statistical methods and machine learning models to forecast future trends and help organizations plan for upcoming challenges and opportunities.

·       Providing actionable recommendations based on data insights.

·       Providing actionable insights and strategic recommendations to senior management, based on analysis, to drive business growth, optimize operations, and mitigate risks.

·       Creating visual representations of data (charts, graphs, heatmaps) to make complex data easier to understand for non-technical stakeholders.

·       Developing key performance indicators (KPIs) and tracking metrics to measure business performance against goals.

·       Ability to use statistical methods to analyze data, identify patterns, and derive actionable insights

·       Strong skills in SQL for querying databases and extracting relevant data

·       Power BI & Power Query Fundamentals

·       Python & SQL Fundamentals

·       Ability to approach complex business problems using data and find innovative solutions through analysis.

·       Critical thinking to interpret data correctly and make data-driven recommendations.

·       Ability to work with cross-functional teams (e.g., IT, finance, marketing) to understand business needs and integrate BI solutions effectively.

Skills

·       Strong interpersonal skills for collaborating with other departments and aligning BI initiatives with overall company objectives.

Qualifications

·       First degree in Business or ICT related Discipline; an MBA is an added advantage.

Experience

·       A minimum of 2 years work experience in a similar field.

Job Title: Senior Officer – Channel Application Support

Department/ Division: Information Technology

Number of Vacancies: 1

·       Troubleshoot and resolve technical issues related to banking channels.

·       Work with vendors and development teams to implement updates, patches, and new features.

·       Ensure applications comply with banking regulations, security policies, and industry standards.

·       Assist branch staff, customers, and other stakeholders with application-related issues.

·       Manage APIs and middleware connecting banking channels to core banking systems.

·       Use monitoring tools to track system performance and generate reports for management.

·       Supporting issues raised via service desk and ensure escalated tickets are closed timely.

·       Ensuring issues are sorted within the SLA time.